Order Processing
At THC Vape, we strive to process all orders as quickly as possible. Orders are typically processed within 1 business day from the time they are placed.
- Order Confirmation: Once you place your order, you will receive an order confirmation email. This email will contain details about your order and a unique order number for tracking purposes.
- Order Processing Time: All orders are processed within 1 business day. Orders placed on weekends or holidays will be processed the next business day.
Shipping Time
After your order has been processed, it will be dispatched for shipping. Shipping times vary depending on your location, but you can generally expect your order to arrive within 3 to 5 business days.
- Shipping Confirmation: Once your order has been dispatched, you will receive a shipping confirmation email with tracking information. You can use this information to track your order.
- Shipping Timeframe: Orders are shipped via standard shipping and typically arrive within 3 to 5 business days. Please note that shipping times may be affected by factors outside of our control, such as carrier delays or inclement weather.
Shipping Rates
Shipping rates are calculated at checkout based on your shipping address and the weight of your order. We strive to offer competitive shipping rates to ensure your order arrives quickly and affordably.
Delivery Locations
We currently ship to addresses within the United States only. Unfortunately, we do not ship to P.O. boxes or APO/FPO addresses at this time.
Tracking Your Order
You can track your order using the tracking number provided in your shipping confirmation email. Simply visit the carrier’s website and enter your tracking number to view the status of your shipment.
Lost or Damaged Packages
While we take great care to ensure your order arrives safely, occasionally, packages may be lost or damaged in transit. If you experience any issues with your shipment, please contact our customer service team at support@thcvape.us for assistance.
Contact Us
If you have any questions or concerns about our shipping and processing policy, please contact us at: support@thcvape.us